Shipping Policy
Last updated: October 18, 2026
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. During busy holiday periods, processing may take slightly longer.
Shipping Times
Our products are shipped directly from our fulfillment partners.
Orders typically arrive within 12–15 business days after processing, depending on the destination and shipping carrier.
Delivery times are estimates and are not guaranteed. Carrier delays, customs processing, weather, holidays, and other circumstances outside our control may affect delivery times.
Tracking
When tracking information is available, it will be provided by email after your order has shipped. Please allow some time for tracking information to update after shipment.
Delayed or Lost Packages
If your package appears delayed, please contact us so we can help investigate the shipment.
Aventoh is not responsible for delays caused by shipping carriers, customs, weather, incorrect shipping addresses, or circumstances outside our control.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout. If an order has not yet shipped and you notice an incorrect address, contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed.
Damaged Items
If your order arrives damaged, please contact us within 7 calendar days of delivery and provide your order number along with clear photos of the product and packaging.
Please see our Returns & Refunds Policy for additional information.
International Shipping
At launch, Aventoh ships to the United States only. International shipping may be added in the future.