Refund policy

All sales are final. Due to the seasonal and collectible nature of our products, Aventoh does not accept returns or exchanges.

Damaged or defective items: If your order arrives damaged or defective, please contact us within 7 calendar days of delivery. Include your order number and clear photos of the product and packaging.

We will review the issue and, if approved, provide an appropriate resolution.

Not eligible for a damage claim:

  • Damage caused after delivery or misuse
  • Normal wear and tear
  • Claims submitted more than 7 calendar days after delivery

Nothing in this policy limits rights you may have under applicable consumer protection laws.