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Frequently Asked Questions
Everything you need to know about your AVENTOH order.
When will my order ship?
Orders are typically processed within 1–3 business days. Delivery generally takes 12–15 business days after processing. Delivery times are estimates and are not guaranteed. Read our Shipping Policy.
Do you accept returns?
All sales are final. If your order arrives damaged or defective, contact us within 7 calendar days of delivery with your order number and clear photos. Read our Returns & Refunds Policy.
Will I receive tracking?
Tracking information is provided when available after your order ships.
Can I change my shipping address?
Please contact us as soon as possible. We cannot guarantee changes once an order has entered processing or shipped. Contact AVENTOH.
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