Shipping policy
Order Processing
All orders are processed within 1–3 business days after your order is placed. Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Times
We currently ship to the following countries:
- United States: 5–10 business days
- Canada: 7–12 business days
Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, or high order volume.
Shipping Costs
We proudly offer FREE shipping on all orders to the United States and Canada.
There are no hidden shipping fees.
Order Tracking
Once your order has shipped, you'll receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to update.
Delayed or Lost Orders
If your order is delayed beyond the estimated delivery window or appears to be lost, please contact us at support.aventoh@gmail.com. We'll work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are unable to guarantee address changes after an order has been processed.
Contact Us
If you have any questions regarding shipping, please contact us at: